Overwatch 2: Cross Progression and FAQs
- Last updated on
Information on Cross Progression in Overwatch 2. Covers how to migrate data for OW2 and other FAQs about the process.
© 2022 Blizzard Entertainment, Inc.
How to Transfer Data
Enabling SMS Protection
In order to transition to Overwatch 2, it is necessary to enable SMS protection. SMS protection is an effort to identify and eliminate cheats and fraudulent activities. Registering a mobile number is required to enable SMS protection.
| Steps to Enable SMS Protection | |
|---|---|
| 1 | Log in to Battle.net and go to Account Details |
| 2 | Enter your own number in the phone number field |
| 3 | Once completed, click on Continue |
| 4 | You will receive an SMS text message for your security code. Enter the code and click on Send to enable SMS protection |
Notes on Entering Phone Number
When entering a phone number, it must match the country and region registered in your Blizzard account. Certain types of phone numbers, such as prepaid or VoIP, cannot be used for SMS protection.
How to Transfer Data from Consoles (PS4/Switch/Xbox)
| Steps to Transfer Console Versions | |
|---|---|
| 1 | Select the Account Linking tab in the Options menu within Overwatch game |
| 2 | Click on Link Account, and the browser will automatically open |
| 3 | Log in with your Battle.net account. If you don't have one, click on Create Battle.net Account |
| 4 | Accept the permission to Battle.net App and click on Continue to complete the linking process |
| 5 | Your account will be automatically updated when transitioning to Overwatch 2 |
One Integration per Account
For Battle.net accounts, you can only link one Xbox Live, PlayStation Network, or Nintendo Switch account. You cannot link multiple Battle.net accounts to one home gaming console account.
How to enable cross progression
| About cross progression |
|---|
| Cross progression refers to the feature that allows you to share data between different platforms. Once an account is integrated, it cannot be reversed, so make sure to confirm which account to integrate before finalizing the process. |
| Steps for cross progression | |
|---|---|
| 1 | When starting the game, a screen will appear guiding you to cross progression. Press the continue button. |
| 2 | The account of the platform where you registered your Battle.net account will appear. Select the account you want to integrate. |
| 3 | Once the message "Account has been confirmed!" appears, the integration process is complete. |
What you need to play the game
In order to play Overwatch 2, cross progression must be enabled. To play on the release date, it is recommended to enable cross progression as soon as possible.
FAQs on Cross Progression
What to do if your account is not detected?
Manually link your console account to Battle.net
If your account is not detected, you will need to manually link your console account to Battle.net. To do this, you will need a mobile phone, so make sure to prepare beforehand.
| Steps to manually link your console account | |
|---|---|
| 1 | Log in to "Overwatch" from your console account |
| 2 | Follow the on-screen instructions to scan the QR code with your mobile phone |
| 3 | Enter the code displayed on the console to link it to your Blizzard Battle.net account or create a Battle.net account |
| 4 | Once completed, you will be prompted to confirm the integration of the linked account the next time you log in to the game |
Which platforms are supported for account integration?
There are four supported platforms
The platforms that are eligible for account integration are Xbox, PlayStation, Nintendo Switch, and PC. Once integrated, you can play on any platform with a single account.
Can multiple accounts be linked?
Only one account can be linked
Only one account can be linked per platform. Even if you have two accounts on PC, you cannot integrate them. The same applies to having multiple accounts on Xbox, PlayStation, or Nintendo Switch.
Can the account linkage with consoles be undone?
It can be undone, but there is a one-year waiting period
You can unlink your Battle.net account at any time. However, there is a one-year waiting period to link a new account to your Battle.net account.
What happens if I don't merge my console accounts?
Unable to play Overwatch 2
If you don't confirm the account merge in the game, a screen indicating the linked account will continue to be displayed, prompting you to approve the merge. As a result, if you don't merge your accounts, you won't be able to play the game.
What happens to in-game items?
They will be merged into one Battle.net account
All hero and gallery items will be saved in the merged Battle.net account. Any duplicate items across platforms will be merged into one Battle.net account.
What happens to skill rating?
Separate pools for console and PC
Competitive Play and skill rating will have separate pools for PC and console. If you merge multiple console accounts, the highest skill rating will be applied.
How are statistics merged?
Statistics are separated for PC and console
Statistics will be separated into separate pools for PC and console. If you merge multiple console accounts, the total values of playtime and wins will be combined. The highest values for individual hero statistics such as accuracy and highest kill streak will be applied from the merged console account.
What happens to endorsement level?
The highest level within the account will be applied
The highest endorsement level within the merged account will be applied.
What happens to Hero Points?
They will be combined and renamed as Legacy Points
Hero Points in "Overwatch" will be combined after the account merge. After the merge, they will be renamed as "Legacy Points."
What happens to League Tokens?
They will be combined after the merge
League Tokens will be combined after the account merge. If you don't merge your accounts, the console account's League Tokens will not be transferred to Overwatch 2.
What happens to Treasure Boxes?
Acquired boxes will be automatically opened
With the transition to Overwatch 2, acquired Treasure Boxes will be automatically opened.
What will happen to the account level?
Level display will be abolished
With the transition to Overwatch 2, the levels will be reset and the level display itself will be removed. Named cards and titles will represent the level.
